Privacy Policy

Last Updated: September 7, 2026

This Privacy Policy explains how Arrow Escape (“Arrow Escape”, “we”, “us”, or “our”) handles information when you use the Arrow Escape game, our Windows application, Android application, and the Arrow Escape website at https://arrow-puzzle.app/.

By using Arrow Escape, you agree to the practices described in this Privacy Policy.

1. About Arrow Escape

Arrow Escape is a puzzle game designed to challenge logic, planning, spatial reasoning, and problem-solving skills.

Arrow Escape is available through multiple platforms, including:

Windows
Android
The Arrow Escape website

This Privacy Policy applies to the game applications and the Arrow Escape website unless a separate privacy notice is provided for a specific service.

2. Information We Collect

We aim to collect only the information that is necessary to operate, maintain, improve, and support Arrow Escape.

Depending on the version of the game and the services enabled in that version, information may include the following categories.

2.1 Information You Provide

Arrow Escape does not require you to create an account to play the core game.

If you voluntarily contact us for support, we may receive information that you choose to provide, such as:

Your name
Email address
The contents of your message
Information about your device or game installation that you choose to include in your support request

We use this information only to respond to your request and provide support.

2.2 Game Progress and Local Data

Arrow Escape may store game-related information locally on your device, such as:

Completed levels
Game progress
Game settings
Preferences
Other information necessary to provide game functionality

When this information is stored locally, it remains on your device unless the application or an enabled third-party service transmits it elsewhere.

Uninstalling the application may remove locally stored game data, depending on the operating system and how the data is stored.

2.3 Device and Technical Information

Depending on the platform, application configuration, and enabled services, technical information may be processed to operate, maintain, secure, or troubleshoot the application.

This may include information such as:

Device type
Operating system and version
Application version
Basic technical diagnostics
Crash or error information
Performance information

We do not intentionally request sensitive personal information such as passwords, financial information, health information, contacts, or precise location for the core puzzle gameplay.

3. Windows Application

The Windows version of Arrow Escape is distributed as a Windows application.

The core game is designed to allow gameplay without requiring an internet connection.

Game progress may be stored locally on the Windows device.

If future versions of the Windows application introduce online services, analytics, advertising, purchases, or other third-party services, this Privacy Policy will be updated to describe those services and the information they process.

4. Android Application

The Android version of Arrow Escape may use Android platform services and third-party services where necessary to provide, maintain, analyze, or monetize the application.

The exact data handling depends on the services included in the particular version of the Android application.

If advertising, analytics, crash reporting, or other third-party SDKs are included, those services may process certain device, advertising, usage, or technical information in accordance with their own privacy policies.

We will disclose applicable data practices in the Google Play Data Safety section and keep this Privacy Policy updated to match the application’s actual functionality.

5. Advertising

Some versions of Arrow Escape may contain advertising.

If advertising is enabled, advertising providers may process information such as advertising identifiers, device information, approximate location, app interaction information, or other information permitted by the applicable advertising platform.

Advertising providers may use this information to:

Deliver advertisements
Measure advertising performance
Prevent advertising fraud
Provide advertising relevant to users
Support advertising services

The availability and type of advertising may differ between platforms and application versions.

If the current version of Arrow Escape does not contain advertising, no advertising data is intentionally collected by Arrow Escape for advertising purposes in that version.

6. Analytics and Crash Reporting

Future or current versions of Arrow Escape may use analytics or crash-reporting services to understand application performance, identify technical problems, and improve stability.

Where such services are used, they may process technical information such as:

Application version
Operating system information
Device information
Crash information
Performance information
General application usage information

The specific services used by each version will be disclosed where required.

7. Third-Party Services

Arrow Escape may use third-party services to provide functionality such as:

Advertising
Analytics
Crash reporting
Application distribution
Payment processing
Website hosting
Technical support

Third-party service providers may process information according to their own privacy policies.

We encourage users to review the privacy policies of third-party services used by the application.

We do not sell your personal information as a standalone product.

8. Website

The Arrow Escape website is available at:

https://arrow-puzzle.app/

When you visit our website, standard technical information may be processed by our hosting provider or other services used to operate the website.

Depending on the website configuration, this may include information such as:

IP address
Browser type
Operating system
Device information
Pages visited
Date and time of access
Referring website

This information may be used for purposes such as:

Operating the website
Maintaining website security
Detecting abuse
Troubleshooting technical problems
Understanding general website performance

If analytics, advertising, cookies, or other tracking technologies are added to the website, this Privacy Policy will be updated accordingly.

9. Cookies and Similar Technologies

The Arrow Escape website may use cookies or similar technologies where necessary for website functionality, security, analytics, or other services.

You can control cookies through your browser settings.

Disabling certain cookies may affect some website functionality.

10. How We Use Information

Information may be used for the following purposes:

Providing and operating Arrow Escape
Saving and maintaining game progress
Responding to support requests
Fixing bugs and technical problems
Improving application performance
Maintaining security
Preventing abuse or fraudulent activity
Understanding application and website performance
Providing advertising where applicable
Complying with legal obligations

We do not use information for purposes unrelated to the operation of our services unless permitted by applicable law or you have provided appropriate consent.

11. Data Sharing

We may share information with service providers that help us operate Arrow Escape and the Arrow Escape website.

Examples may include:

Hosting providers
Advertising providers
Analytics providers
Crash-reporting providers
Payment providers
Technical service providers

These providers receive only the information necessary for the services they provide, subject to applicable agreements and laws.

We may also disclose information when required by law, legal process, court order, or governmental request.

12. Data Security

We take reasonable measures to protect information against unauthorized access, alteration, disclosure, or destruction.

Where personal information is transmitted over the internet, appropriate security measures such as encryption may be used where supported and appropriate.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

13. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required by law.

Game progress stored locally on your device may remain until you delete the application, clear its application data, or otherwise remove the locally stored information.

Information submitted to us through support communications may be retained for as long as reasonably necessary to respond to and manage the request.

Third-party service providers may have their own data retention policies.

14. Your Choices and Rights

Depending on your location and applicable law, you may have rights regarding your personal information.

These may include the right to:

Request access to personal information
Request correction of inaccurate information
Request deletion of personal information
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Request information about how your information is processed

To exercise applicable rights, contact us using the information provided below.

We may need to verify your identity before fulfilling certain requests.

15. Children’s Privacy

Arrow Escape is not specifically designed to collect personal information from children.

We do not intentionally collect personal information from children for purposes unrelated to providing the service.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can investigate and take appropriate action.

If a particular version of Arrow Escape is directed toward children or becomes subject to additional children’s privacy requirements, we will apply the appropriate requirements to that version.

16. Advertising and Children’s Privacy

Where advertising is used, we take applicable platform requirements regarding children’s privacy and advertising into consideration.

Advertising practices may vary depending on the platform, application version, user’s age category, location, and applicable law.

17. International Data Transfers

Some service providers used by Arrow Escape may process information in countries other than the country where you live.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

18. Account Deletion

The core Arrow Escape game does not require users to create an account.

Therefore, there is generally no Arrow Escape account to delete.

If a future version introduces user accounts, we will provide an appropriate account and data deletion mechanism and update this Privacy Policy accordingly.

19. Changes to This Privacy Policy

We may update this Privacy Policy when Arrow Escape introduces new features, services, advertising, analytics, account functionality, or other changes that affect privacy practices.

When we make changes, we will update the Last Updated date at the top of this page.

We recommend checking this page periodically for changes.

20. Contact Us

If you have questions about this Privacy Policy, data practices, or privacy requests, please contact us through the Arrow Escape website:

Website: https://arrow-puzzle.app/

Privacy Policy: https://arrow-puzzle.app/privacy-policy

For privacy requests, please provide enough information for us to understand and respond to your request.

21. Platform-Specific Information

This Privacy Policy applies to the following Arrow Escape services:

Windows: Arrow Escape Windows application

Android: Arrow Escape Android application